Returns & Refunds

Check the organizer against your tools and space when it arrives. If it is not the right fit, you have 30 days after delivery to ask for a return.

What can come back

Keep the item in unused condition, with its original packaging and the parts that came with it. Used, altered, or customer-damaged items cannot be accepted as change-of-mind returns. This does not limit help for an item that arrived faulty, damaged, or different from what you ordered.

Getting a return started

Email [email protected] or call 1-608-895-1246. Include the order number, the item, and the reason for returning it. You may contact us first for guidance, or send an eligible return with your order details enclosed to:

Morton Conley Logistics Uncle LLC
2415 E 50th Apt A
Anchorage, AK 99507

Package the item carefully and use a trackable service. This is the return destination even though our outbound delivery area is the contiguous 48 states. Do not send payment details with the parcel.

Who covers the return shipment

When an item has a quality problem, was sent incorrectly, or was damaged in transit, we cover the return shipping. Contact us with the order details and photos where available so we can arrange the next step. For a change of mind, size mismatch, or another reason unrelated to an error or defect, return postage is the customer’s responsibility.

Inspection and refund

After your return arrives, allow 3–5 business days for inspection. When the return is approved, we initiate the refund to the original payment method. Your bank or payment service controls when the refunded amount becomes visible in your account. No restocking charge is deducted.

Approved change-of-mind refunds cover the returned merchandise; the original standard shipping charge, if any, is not refundable. For an incorrect, defective, or transit-damaged item, the affected merchandise and applicable shipping charges are refunded. We will explain any issue with a return before concluding the review.

Exchanges and cancellations

For a different style, return the eligible item and place a separate order for the replacement. To cancel an order, contact us as soon as possible. If the parcel is already on its way, use the return process after delivery.

Customer service: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.